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GENERAL
Q. What does the term "Bite Size" mean?
A. The term "bite-size" refers to a tiny morsel of food that can be eaten in just one bite. Here at Bite Size Jewelry, the term is used to indicate a "tiny" piece of jewelry, such as a charm or pendant which is typically less than an inch in size.
Q. What makes your jewelry different?
A. All of our jewelry pieces adhere to a strict 4-point grading system which determines individual product quality, beauty & attention to detail. If we wouldn't wear it, you won't find it in our store! Please visit our 'About Us' page to see the Bite Size Difference.
Q. Who owns Bite Size Jewelry?
A. We are a family-owned & operated company based in Oviedo, FL. The "big chief" is a WAH (work-at-home) mom of two rambunctious boys & owner of a freelance graphics design studio called LG Design & Clipart Studio.
PRODUCT INFORMATION
Q. Is your jewelry Nickel & Lead free?
A. Yes, our .925 Sterling Silver Jewelry conforms to International, European & American legislation regarding lead, nickel & heavy metal content.
Q. What is E-coating?
A. E-coating, also known as electro-coating or electro deposition, is a method that uses electrical current to coat a metal surface with an organic lacquer, covering every nook and cranny on the jewelry with an even and consistent protective coat. This coat protects the sterling silver used to create the jewelry. E-coated jewelry isn't as shiny as rhodium plated pieces and has a warmer tone in color, but it lets the natural beauty of the sterling silver come through without fear of damage.
Q. What is Rhodium Plating?
A. Rhodium comes from the Platinum family of precious metals & is one of the rarest elements on earth. 'Plating' is a special process that gives silver jewelry a vibrant, deep look while providing a protective top-coat. It makes jewelry appear brighter, richer & more lustrous. Simply stated, a Rhodium plated finish looks so good that many times it leads many people to mistake Rhodium plated silver for white gold. Rhodium is very hard, durable & scratch resistant.
Q. Where can I find out more?
A. When you connect with us on Facebook, you are able to keep up to date on all the latest "behind the scenes" updates, as well as inventory news & other special promotions!
Q. When are new products introduced?
A. Currently, new items are added as they become available, but our goal is to introduce new inventory at least two times a month, while offering additional customer incentives such as introductory sale prices.
Q. You're sold out. Can I request it?
A. Yes! While our strict selection process greatly limits the amount of products featured in our store, we are still able to accommodate most special item requests. Please contact us for more information.
Q. What are "boutique" items?
A. Elite & fashionable items that are equally stylish & elegant to wear. Our "Boutique Exclusives" are unique pieces of jewelry that offer a high-end standard you won't find anywhere else.
FEEDBACK & REVIEWS
Q. Where can I send my feedback?
A. We'd love to hear from you! Please contact us at info@bitesizejewelry.com
Q. What does the term "Bite Size" mean?
A. The term "bite-size" refers to a tiny morsel of food that can be eaten in just one bite. Here at Bite Size Jewelry, the term is used to indicate a "tiny" piece of jewelry, such as a charm or pendant which is typically less than an inch in size.
Q. What makes your jewelry different?
A. All of our jewelry pieces adhere to a strict 4-point grading system which determines individual product quality, beauty & attention to detail. If we wouldn't wear it, you won't find it in our store! Please visit our 'About Us' page to see the Bite Size Difference.
Q. Who owns Bite Size Jewelry?
A. We are a family-owned & operated company based in Oviedo, FL. The "big chief" is a WAH (work-at-home) mom of two rambunctious boys & owner of a freelance graphics design studio called LG Design & Clipart Studio.
PRODUCT INFORMATION
Q. Is your jewelry Nickel & Lead free?
A. Yes, our .925 Sterling Silver Jewelry conforms to International, European & American legislation regarding lead, nickel & heavy metal content.
Q. What is E-coating?
A. E-coating, also known as electro-coating or electro deposition, is a method that uses electrical current to coat a metal surface with an organic lacquer, covering every nook and cranny on the jewelry with an even and consistent protective coat. This coat protects the sterling silver used to create the jewelry. E-coated jewelry isn't as shiny as rhodium plated pieces and has a warmer tone in color, but it lets the natural beauty of the sterling silver come through without fear of damage.
Q. What is Rhodium Plating?
A. Rhodium comes from the Platinum family of precious metals & is one of the rarest elements on earth. 'Plating' is a special process that gives silver jewelry a vibrant, deep look while providing a protective top-coat. It makes jewelry appear brighter, richer & more lustrous. Simply stated, a Rhodium plated finish looks so good that many times it leads many people to mistake Rhodium plated silver for white gold. Rhodium is very hard, durable & scratch resistant.
Q. Where can I find out more?
A. When you connect with us on Facebook, you are able to keep up to date on all the latest "behind the scenes" updates, as well as inventory news & other special promotions!
Q. When are new products introduced?
A. Currently, new items are added as they become available, but our goal is to introduce new inventory at least two times a month, while offering additional customer incentives such as introductory sale prices.
Q. You're sold out. Can I request it?
A. Yes! While our strict selection process greatly limits the amount of products featured in our store, we are still able to accommodate most special item requests. Please contact us for more information.
Q. What are "boutique" items?
A. Elite & fashionable items that are equally stylish & elegant to wear. Our "Boutique Exclusives" are unique pieces of jewelry that offer a high-end standard you won't find anywhere else.
FEEDBACK & REVIEWS
Q. Where can I send my feedback?
A. We'd love to hear from you! Please contact us at info@bitesizejewelry.com
PAYMENT OPTIONS
Q. What form of payment do you accept?
A. Paypal secure payment transactions with purchase protection. Pay online with your PayPal balance, bank account, or credit card (Visa, MasterCard, American Express, Discover, Bank / Debit Card).
SHIPPING & RETURNS
Q. What's your shipping turnaround?
A. During business days (Monday through Friday), turnaround time is just 24 hours. Items ordered Saturday or Sunday will ship out the following Monday.
Q. What shipping carrier do you use?
A. Products are always shipped securely via USPS with free delivery confirmation & tracking. Please contact us for alternate shipping carriers, including expedited or overnight shipping options available.
Q. Do you offer combined shipping?
A. Yes. We offer a flat shipping fee of $3.00 USD per item, but combined shipping is available.
Q. What is your return policy?
A. We believe in quality! If you're not completely satisfied with your purchase for whatever reason, you're able to return your items for a 100% reimbursement (minus shipping fees) within 7 days of your original purchase date. Items must be returned in the same condition as they were received. Please contact us with any concerns prior to mailing any items back.
PACKAGING
Q. How is my item packaged?
A. Each piece of jewelry is shipped in a 2" x 1.5" pre-packaged (re-sealable) plastic bag that is elegantly branded with the Bite Size Jewelry logo & website information.
Q. Do you offer gift services?
A. Yes, for $3 USD, your jewel can be packaged in a beautiful, earth-colored (light brown) jewelry box. Please contact us with your request.
PRODUCT SIZES
Q. What is the size of my item?
A. Our charms & pendants come in a variety of sizes. When shopping in our store, it's important to notice the listed size of each item. For reference, 1 cm = slightly less than 1/2 in.
JEWELRY CARE GUIDE
Q. How do I care for my sterling silver?
A. Silver oxidizes with time, exposure to air & chemicals, but properly maintained silver jewelry will improve with age, developing a lush patina.
To care for your 'bite-size' jewel, store silver in a cool, dry place (preferably inside a re-sealable plastic bag or wrapped inside a soft piece of cloth). This extra protection slows down the tarnishing process & helps prevent scratching.
Do not expose your silver to chlorine, sulfur or household cleaning supplies as they can erode the quality & sheen of the silver. Never use liquid or paste silver cleaners on your jewelry. To clean, use a soft silver polishing cloth & buff gently.
Q. What form of payment do you accept?
A. Paypal secure payment transactions with purchase protection. Pay online with your PayPal balance, bank account, or credit card (Visa, MasterCard, American Express, Discover, Bank / Debit Card).
SHIPPING & RETURNS
Q. What's your shipping turnaround?
A. During business days (Monday through Friday), turnaround time is just 24 hours. Items ordered Saturday or Sunday will ship out the following Monday.
Q. What shipping carrier do you use?
A. Products are always shipped securely via USPS with free delivery confirmation & tracking. Please contact us for alternate shipping carriers, including expedited or overnight shipping options available.
Q. Do you offer combined shipping?
A. Yes. We offer a flat shipping fee of $3.00 USD per item, but combined shipping is available.
Q. What is your return policy?
A. We believe in quality! If you're not completely satisfied with your purchase for whatever reason, you're able to return your items for a 100% reimbursement (minus shipping fees) within 7 days of your original purchase date. Items must be returned in the same condition as they were received. Please contact us with any concerns prior to mailing any items back.
PACKAGING
Q. How is my item packaged?
A. Each piece of jewelry is shipped in a 2" x 1.5" pre-packaged (re-sealable) plastic bag that is elegantly branded with the Bite Size Jewelry logo & website information.
Q. Do you offer gift services?
A. Yes, for $3 USD, your jewel can be packaged in a beautiful, earth-colored (light brown) jewelry box. Please contact us with your request.
PRODUCT SIZES
Q. What is the size of my item?
A. Our charms & pendants come in a variety of sizes. When shopping in our store, it's important to notice the listed size of each item. For reference, 1 cm = slightly less than 1/2 in.
JEWELRY CARE GUIDE
Q. How do I care for my sterling silver?
A. Silver oxidizes with time, exposure to air & chemicals, but properly maintained silver jewelry will improve with age, developing a lush patina.
To care for your 'bite-size' jewel, store silver in a cool, dry place (preferably inside a re-sealable plastic bag or wrapped inside a soft piece of cloth). This extra protection slows down the tarnishing process & helps prevent scratching.
Do not expose your silver to chlorine, sulfur or household cleaning supplies as they can erode the quality & sheen of the silver. Never use liquid or paste silver cleaners on your jewelry. To clean, use a soft silver polishing cloth & buff gently.
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